Claim Compensation For Flight Delays And Cancellations At London Luton Airport By Coby Benson. Last Updated 14th January 2025. Bott and Co Solicitors Ltd 4.7/5 Based on 12,698 reviews. Home Flight Delay Compensation Compensation For Flight Delays And Cancellations At Luton Airport As the UK’s number one flight compensation firm, we’ve claimed over £79 million in airline compensation for flight delays and cancellations. Our simple no win no fee claim process takes less than a minute. If you’ve suffered a delay or cancellation at London Luton, put your flight compensation claim in the hands of our expert solicitors and enjoy industry-leading success rates, with many claims paid in less than 60 days. Why Choose Bott and Co? bottco_icon_tick A History Of Success We have claimed over £80m in flight compensation from the airlines. bottco_icon_tick Expert Legal Advice Recognised not just within our industry but also by Martin Lewis as “pioneers” in our field. bottco_icon_tick On Your Side Completely independent, our only focus is helping you claim for what you are legally entitled to. bottco_icon_tick Fully Regulated We are members of the Solicitors Regulation Authority. Your claim is in safe hands. Get a Free, Instant Decision On Your Flight Now CHECK YOUR FLIGHT What Are My Rights Under EU Regulation 261 For Flight Delays And Cancellations At London Luton? As London Luton is based in the UK, under EU Regulation 261 and the corresponding UK Law, you may be able to claim flight compensation for delays or cancellations if you arrive at your final destination more than three hours late and the cause of the delay is not caused by an extraordinary circumstance. Depending on the circumstance, you may be able to claim up to £520 per passenger. Your airline passenger rights are protected if you’re departing Luton on any airline, or arriving into Luton with a UK or EU airline. Check to see if you can claim flight compensation for your Luton delay or cancellation using our flight compensation calculator now. Just add your date of departure and your flight number to find out how much you can claim. Luton Airport Flight Delays – Live Updates Check the current live status of your flight now. Luton Airport Flight Arrivals Luton Airport Flight Departures What Our Clients Say "I heard about Bott and Co on TV from Martin Lewis money show. Handed everything over to them and immediately they took over. Their admin was swift and professional and we signed up. Bott and Co kept us informed along the way the claim was settled and again all communication throughout was clear, efficient and timely. Thank you Bott and Co we could not have done it without you as had tried every other avenue." Bott and Co Solicitors Ltd 4.7/5 Based on 12,698 reviews. How To Claim Compensation For Flight Delays From Luton Airport If you have been affected by delays at Luton, the following information will help you successfully claim for compensation. Ask an airline representative for the reason for the delay. Collect as much evidence as possible to prove the length of the delay, such as written documentation from the airline or a photo of the departure board. Keep all of your travel documents, including your boarding pass. Ask for ‘care and assistance” for meals, refreshments and, if applicable, accommodation. Keep all receipts for expenses you incur during your delay. Claim Flight Compensation With Bott and Co Flight Delay Compensation Flight Delay Compensation Calculator Cancelled Flight Compensation Denied Boarding Flight Compensation Overbooked Flight Compensation Missed Connecting Flight Compensation Diverted Flight Compensation Flight Refund EU Reg 261 Compensation When Can I Claim Compensation For Flight Delays At London Luton Airport? For flights departing from Luton, you may be able to claim compensation if your flight arrives at its destination more than three hours later than the originally scheduled arrival time and the delay is ’not caused by an extraordinary circumstance. For flights arriving at Luton, you may be able to claim compensation if your flight arrives more than three hours later than the originally scheduled arrival time as long as the airline is based in the UK or EU and the delay is not caused by an extraordinary circumstance. You can claim for delays and cancellations, including if your flight was diverted or you missed your connecting flight, or were denied boarding involuntarily, and you bumped from your flight due to overbooking. Luton Flights Covered By EU Reg 261/2004 Departing From Arriving To Can I Claim? Luton Airport inside UK/EU Yes (Claimable for any airline) Luton Airport outside UK/EU Yes (Claimable for any airline) Airport outside UK/EU Airport inside UK/EU, including Luton Yes (If on an EU based airline) Airport outside UK/EU Airport outside UK/EU No You can claim for any flight meeting this criteria and scheduled to depart in the last six years. Recent Successful Flight Compensation Claims £700 awarded to couple for 6 hour easyJet delay Bott and Co help couple receive £350 each in compensation after arriving on holiday to Corfu late. £1,050 claimed following TUI flight cancellation We secured compensation for family of 3 who missed a day of their holiday due to flight cancellation. £1400 secured for flight delay caused by crew-out-of-hours Family receive £350 compensation each after Jet2 flight to Manchester from Antalya was delayed for 22.5 hours. £2,080 obtained for family of 4 following missed conection Family instruct Bott and Co after missing connecting flight to London due to BA departure delay at JFK Airport. £1,400 secured for WizzAir flight cancellation We helped family of 4 flying from Lithuania to London receive £350 each for flight cancellation. £1,400 recovered following Jet2 cancellation Family of 4 returning from their holiday in Turkey arrive home 2 days late following flight cancellation. We successfully claim £1,050 for TUI flight cancellation Passengers receive £350 each after their flight to Tunisia was cancelled and rescheduled for 24 hours later. Family of 4 receive £2,080 after being rerouted twice Family going to Miami with American Airlines were rerouted to New York AND Dallas before arriving in California. £2,080 compensation for family delayed 3 days by Emirates Family of 4's delay at Birmingham Airport led to missed connection in Dubai and new flight given 3 days later. Previous Tweet Next Tweet How Much Compensation Can I Claim For Flight Delays At London Luton Airport? You can claim up to £520 in compensation if the delay is not caused by an extraordinary circumstance. How much you can claim from BA will depend on how many hours your flight was delayed and the flight distance. The amount of compensation increases the longer you are delayed and the further the distance of your flight. You can claim for each passenger individually. If you were a family of four and were due £520 each, the total amount would be £2080. The compensation amounts are fixed and unrelated to the ticket cost, the fare class you booked, or if you booked your flight using air miles. EU261 Luton Flight Compensation Amounts in UK Pounds Flight Distance Less than 3 hours 3 hours or more More than 4 hours Never arrived All flights 1,500km or less £0 £220 £220 £220 Internal EU flights over 1,500km £0 £350 £350 £350 Non-internal EU flights between 1,500km and 3,500km £0 £350 £350 £350 Internal EU flights over 3,500km £0 £260 £520 £520 Claiming With Bott and Co All Our Flight Claim Guides Free Flight Compensation Letter Template Frequently Asked Questions Fees Customer Reviews How Much Compensation Can I Claim For Flight Cancellations At London Luton Airport? Under EU261, you may be able to claim compensation up to £520 for a flight cancellation at Luton if the flight is cancelled less than 14 days before departure and the airline’s replacement flight arrives more than two hours later than the originally scheduled flight. The amount of compensation you could receive for a cancelled flight will depend on the distance and the number of hours your replacement flight was delayed. Compensation amounts range from £110 up to £520 per passenger. Your airline passenger rights are protected ’if you’re departing Luton on any airline, or arriving into Luton with a UK or EU airline. Award Winning Customer Service bottco_icon_tick The UK's Most Recommended 4.7/5 Feefo score and over 680,000 happy clients bottco_icon_tick No Win No Fee Our No Win No Fee Promise means you are at no financial risk when making a claim bottco_icon_tick Claim In Less Than A Minute Claim up to £520 in less than a minute with our simple form bottco_icon_tick Get Compensation Quicker Many of our flight compensation claims are settled within 60 days. Get a Free, Instant Decision On Your Flight Now CHECK YOUR FLIGHT Can I Claim A Refund For A Cancelled Flight From London Luton Airport? If your flight is cancelled or delayed for more than 5 hours, you have a right to a request a refund for your flight from the airline. Refunds should be issued within seven days and paid by electronic transfer, bank orders, or cheques. However, once you have agreed to a refund, the airline is no longer responsible for finding a replacement flight or rerouting you to your destination. I Am Delayed At Luton Airport, What Are My Rights Under EU261? If you are stuck in a delay at Luton, or your flight has been cancelled, Article 9 of EU Reg 261 states that airlines must provide passengers with a level of “care and assistance” if their flight is delayed beyond a certain number of hours. Care and assistance should be provided regardless of the reason for the delay, including if it is not the airline’s fault. Regardless of the reason for the delay, airlines must provide passengers with: Food and drink in reasonable relation to waiting time Free hotel accommodation when a stay of one night or more is necessary Free transport between the airport and the hotel Two free telephone calls or emails The level of care provided depends on the length of your delay, as explained in the table below. Care and Assistance – Your Rights When Your Flight Is Delayed At Luton Flight Distance Length of Delay Up to 1,500km After 2 hours 1,500km-3,500km After 3 hours Over 1,500km and between two EU States After 3 hour Over 3,500km After 4 hours Can I Claim Flight Compensation If There Are Strikes At Luton Airport? You will only be able to claim compensation if the strike action was taken by the airline you are travelling on. You could not claim if your flight delay or cancellation was caused by strikes by staff at Luton, such as border security, airport staff, baggage handlers or air traffic control. Claim By Airline easyJet Flight Compensation Claims TUI Flight Compensation Claims Jet2 Flight Compensation Claims Iberia Flight Compensation Claims Brussels Airlines Flight Compensation Claims Qatar Airways Flight Compensation Claims American Airlines Flight Compensation Claims Wizz Air Flight Compensation Claims British Airways Flight Compensation Claims Virgin Atlantic Compensation Claims Lufthansa Flight Compensation Claims KLM Flight Compensation Claims Turkish Airlines Flight Compensation Claims United Airlines Flight Compensation Claims Can I Claim Flight Compensation If There Are Delays Checking In At Luton Airport? In previous years, we have seen issues such as long queues and delays at security. In these circumstances, as unfair as it may be, passengers are not protected by EU regulation 261. However, if you purchased your flight on a credit card, Section 75 of the Consumer Credit Act 1974 may protect passengers in some circumstances. Can I Claim Flight Compensation If Luton Caps The Number Of Flights? If Luton reintroduces capping the number of flights as it did in 2023, and an airline is forced to cancel a flight because they’re told to do so by the airport, then it’s likely to be classed as an extraordinary circumstance, and you would not be eligible to claim compensation. However, you would be entitled to a full refund or a replacement flight on any airline in these circumstances. Meet Our Solicitors Coby Benson A member of The Law Society and a SRA Registered Solicitor, Coby has been instrumental in establishing flight delay compensation law in the UK, including playing a significant part in the landmark cases of Huzar v Jet2 and Dawson v Thomson at The Supreme Court. Coby is regularly asked for comment in the national media, regularly featuring in The Daily Telegraph, The Times, The Guardian and The Independent as well as appearing on BBC Television, Sky News, ITV and BBC Radio 4 and Radio Five Live. More About Coby About Luton Airport Coming into its own in the 1960s as package holidays took off, according to the airport’s website, a fifth of all holiday flights from the UK departed from the airport in 1969, and was the most profitable airport in the country in 1972. London Luton has seen expansion and redevelopment, including in 2004 when £38 million was spent on refurbishment of the terminal. easyJet and TUI’s head offices are based at London Luton, with both flying a large number of routes from the airport. Wizz Air and Ryanair also fly from the airport. Claim By Airport Heathrow Airport Flight Compensation Gatwick Airport Flight Compensation Manchester Airport Flight Compensation Stansted Airport Flight Compensation Luton Airport Flight Compensation